What do I do if I have issues with my order? Follow You can chat with us directly on our website. We are also available on email@example.com. We don’t use chat bots – you’ll always be speaking to a member of Team Ugly. That’s #theuglytruth. Related articles What if I am unhappy with my order? How do you ship & what is the cost? What is Ugly? Comments 0 comments Please sign in to leave a comment.